Refund Policy

Thank you for shopping at This Old Prepper. If you are not entirely satisfied with your purchase, we’re here to help.

You have 14 calendar days to return a product from the date you purchased the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. Items that are on sale or a part of a closeout sale  or “make offer ” are not eligible for refunds.

This Old Prepper will exchange products in the case of a present manufacturers defect in the product. The defective product will be exchanged with a like product. Exchanges will be evaluated on a case-by-case basis.

In addition, the customer reserves the right to request for a refund to be issued.

In the case that you desire a refund, we ask customers to contact This Old Prepper by email or use our “contact us” page to request a Return Merchandise Number (RMN)  before sending your product back to This Old Prepper. Items returned without an RMA will not be accepted as refund eligible.

Once we receive your item, we will inspect it and notify  you on the status of your refund request after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive your refunded account credit within a certain amount of days, depending on your card issuer’s policies.

If your order was purchased with cash then you will receive a gift certificate redeemable for different product at a later date on your eligible purchase.

Digital products are not eligible for refunds.

In the case that your product contains a manufacturing defect, This Old Prepper will cover all shipping costs associated with the return.

However, you will be responsible for paying for your own shipping costs for returning your item if the wrong product was ordered or if you decide you no longer want the item.

Shipping costs are non-refundable.

Initiating a Refund, Exchange, or Contacting Us
If you have any questions on how to return your item, you can contact us by phone, email, or on our “Contact Us” page.

This Old Prepper reserves the right to refuse a refund if these conditions aren’t met or if the product fails inspection. Requests will be evaluated on a case-by-case basis.


Privacy Policy

This Privacy Policy governs the manner in which This Old Prepper collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by This Old Prepper.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
This Old Prepper collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information    WE  DO  NOT  SEE,  COLLECT, OR  STORE  ANY  CREDIT  CARD  INFORMATION.

When you check out, you will be doing so on the’s secure encrypted check out page. This old Prepper never sees your credit card information…….nor do we want to 🙂
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children\’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy
This Old Prepper has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

This Old Prepper
116 Meadowbrook Rd. Richmond, KY 40475
(859) 756-4019

Updated Tuesday December 18th 2018